In Bucharest and Ilfov County, the delivery term is between 12 and 24 hours, with the express confirmation by a operator of the interval in which the delivery is made.
Outside Bucharest and Ilfov County, the delivery time is 48-72 hours, from the moment of order confirmation and payment.
For deliveries outside Bucharest and Ilfov County, the delivery term is calculated from the moment of payment confirmation.

The delivery of the products can be done by own couriers or by specialized courier companies or they can be picked up from the locations provided in the Contact area on

Shipping is free for orders over 300 lei. For orders less than 200 lei, a fee of 20 lei is charged for the transport value in the Fan Courier coverage area, outside this area additional fees are charged depending on no. of additional km from the Fan Courier working point, the exact cost being displayed on the Order Completion page.

All costs will appear in the proforma invoice, separately from the cost of the purchased products.
The equivalent value of the transport will be borne in part by the buyer, based on the tariffs, and a part of the transport cost is borne by us, Thus, for packages with a value over 300 Ron, the customer will not pay anything for transport.

The ordered products are delivered all over the country, using the delivery method and term chosen by you when placing the order. The products are in special packaging and are insured throughout transport until delivery.

In case of advance payment by bank transfer, the delivery term is calculated from the moment of entering the entire amount in the account of SC NATURA SRL.

If you cannot be found at the date and time set for delivery, you will be called to the declared telephone number, otherwise, will keep the ordered goods for 3 working days, during which time we will contact you again to complete delivery. If you are not found this time either, the order will be canceled.
In special cases (the ordered products are not in our stock, transport difficulties) we reserve the right to increase the delivery period accordingly.
Panciu Domains reserves the right not to accept orders and / or deliveries from certain customers and / or to certain addresses.

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